Acurite data down today but WU data is Ok ?

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  • Problem
  • Updated 2 weeks ago
Had a short Cox Comm. internet outage this am but no power outage. My entire network came back and Acurite Access Device looks fine. However, no data is hitting MyAcuRite online or on the iPhone app, but data is going to WU every 30 secs. as normal. I’ve rebooted, restarted, pulled batts, reset button, nothing on MyAcuRite.com but WU still receiving data every 30 secs. 5in1 data is showing perfectly on my desk monitor too with full signal strength and batt power. Have to believe something is wrong with Acurite servers.
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MVMike

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Posted 1 month ago

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MVMike

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The only fix was to completely delete the Access device and my 5in1 sensor from MyAcurite profile and add it back in. Data came back up almost immediately on the web desktop and the iPhone app. WU picked right back up too BUT I haven't even clicked the "data sharing" radio buttons yet? All I did was fill in my WU acct info.
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AcuRite Rachell, Employee

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Hello MVMike,
We are very sorry for the delay in response. We are happy to hear you resolved this issue. Have you experienced anything along these lines since?