Acurite Access signal reception and internal web page issue

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I am using an Access (model 09155m) to send data to MyAcurite and Weather Underground. Recently I have been getting email reports that my 5N1 station has not reported for the past 2 hours. When I look at the model 01525A1 display which sits about 3 feet to the right and about 2 feet lower than the Access (meaning, in a sub-par location compared to the Access unit), it is showing full pars for signal strength.  There used to be in internal web page you could ping with a browser which would show the stations being picked up by the Access unit, but this doesn't seem to be working any more (I get a 'cannot connect to server error' when I try to browse the IP). Is there anyway to determine what is going on inside the Access unit? 

Before support asks, I have already:- disconnected the Access unit's eithernet, unplugged the power and remove the batteries, waited 30 seconds then reconnected per the install instructions (still no web page)- pressed the reset button to the right of the eithernet port on the Access unit for 12 seconds (still no web page).
The unit has been working fine since July, 2017, but I lost the web page access a couple of months ago and getting signal problems in the past couple of weeks.
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A. Blumberg

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Posted 4 weeks ago

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George D. Nincehelser

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The "splash page" still exists on the Access.  You might want to re-verify what its IP currently is as it may have rebooted and been re-assigned a new number.

The signal indicator on the display does not really show signal strength.  It subtracts bars as expected data packets are missed instead of analyzing the quality of the signal like the Access does.
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A. Blumberg

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On the off chance the issue was with the batteries, I replaced them in the 5n1 (even though no low battery alerts). The displays are working fine, but the Access unit is still not connecting.  Amazingly, this is happening just a couple of weeks from my 1 year deployment of the Access unit - so still under warranty (aren't they supposed to die a couple of weeks AFTER warranty runs out?)
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George D. Nincehelser

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I'm confused.  The Access wasn't on sale until 2018. 
(Edited)
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A. Blumberg

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Sorry - bought the 5n1 in 2017 - my bad.

George, I did check the range of IP 10.0.1.20 to 10.0.1.40 and didn't get any splash page when I use NETSTAT (OSX) the mac address of the unit doesn't show up.

On a happier note - sort of... The Access unit picked up a 5n1 that is about a 1/2 mile down the road from me and for some reason decided to switch that 5n1 signal for my 5n1 signal. I think I have managed to successfully switch back to MY 5n1 and hopefully, Access won't get confused in the future.  Would still like to access the Access 'splash page' - I would have been able to figure this out much faster.

Acurite - any ideas? are there any "secret" reset sequences that might help?
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George D. Nincehelser

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netstat won't give you that information unless your machine has recently been communicating with the device.

nmap would work, though, as it is a port scanner.
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Jim Ace

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La De Da....    lol