Acurite Access Poor Signal

  • 2
  • Problem
  • Updated 2 months ago
Poor Signal on Access when the 5in1 station is less than 15ft Away! I thought this device was suppose to have a better reception and you forced us to this device. Now it has poor signal and only maybe 12 feet away. It worked well for about a week or 2 now poor signal. Nothing has changed in my house for interference. So it's the Access device.
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James

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  • frustrated

Posted 2 months ago

  • 2
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AcuRite Rachell, Employee

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Hello James,
Looking at your account I can see all of the sensors on the account show excellent signal strength.  Did you change anything? Thank you.

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James

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I didn't change anything. Why is the random moments of poor signal happening? Nothing moved. Nothing changed. Now lately since the original post things have worked but occasionally for several hours some days I get the email saying my signal is poor.
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Phillip Carter

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Mine does the same thing. It worked fine for a day or two after installation. Then it started reporting signal loss. Now it shows offline and has been offline for almost a week. It's in the same place as the SmartHub was. I'm switching back until they get this piece of junk figured out! 
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James

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Again.... NOTHING has changed in my house. The device and the Access device is less than 15 feet away. See Rachell... "Weak Signal"

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Dan

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The AcuRite page is very in accurate, you need to look at the Access splash page to get a true reading.

I can tell you for sure the Access is definitely an improvement over the old hub by far. If your only getting 15 feet you have problems in your home. My 5n1 is 75' and has a signal of 4 always.

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George D. Nincehelser

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You only need one bar of signal for all of your data to get through.  This isn't anything you really need to worry about unless it is dropping down to 0.

The bars aren't meant to be a distance indicator.  It's a measure of the quality of signal received, and at times that could be poor over very short distances.  Closer doesn't always mean better.

The status is "good" for a reason.  Your data is getting through fine.