AcuRite 01121M Vertical Wireless Color Weather Station Humidity never above 5%

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  • Problem
  • Updated 3 months ago
Have had this weather station for 2 months
Have removed batteries and reconnected remote to station
Still have no humidity reading above 3-5%
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John Thorne

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Posted 3 months ago

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AcuRite Rachell, Employee

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Hello John,
We understand you have tried troubleshooting already however, we need to make sure all steps have been exhausted. Please verify you are following the battery recommendations and try the troubleshooting steps listed below. If this does not correct the issue, the unit does have a one year warranty. Where was this purchased? Thank you.

Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

Hard reset:



- Bring both units side by side and remove all batteries, unplug display if it has an ac adapter



- Change the ABC Switch to a different setting and ensure that both are on the same setting. example - If on A, move both to C



- Place batteries into the outdoor sensor first



- Place batteries into display



- Allow units to sit side by side until they connect.





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John Thorne

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Replaced remote batteries and changed channel
All is well
thanks
jrt
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AcuRite Rachell, Employee

  • 6134 Posts
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Hello John,
We are happy to hear you are back up and running. Please let us know if you have any other questions. Thank you.