AcuLink Internet Bridge cuts off my wireless when connected

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  • Problem
  • Updated 2 years ago
When I plug the internet bridge in to one of the open LAN ports on the back of my Verizon cable modem it kills the wireless signal for all other devices...BUT the AcuLink bridge works and I can connect to it. If I unplug the AcuLink bridge from the back of the modem the wireless signal returns to the rest of the devices
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Bryan Pennington

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Posted 2 years ago

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AcuRite Jennifer

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Hello Bryan.

If you are having problem with the connection when the bridge is plugged in to your router, we would recommend contacting your internet provider for instructions on how to change the router settings. If you are still experiencing this problem after speaking with your internet provider, please call us at 877-221-1252.