accu-rite 00822a2

  • 1
  • Problem
  • Updated 2 years ago
inaccurate indoor temp is stuck on 7 degrees. the outdoor temp appears correct, i have good batteries in remote unit and display. have tried the hard reset with no change. the tag on the unit is 48 13
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Arch Robertson

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Posted 2 years ago

  • 1
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Arch Robertson

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i have determined the lcd display for the single digits is not working
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AcuRite Rachell, Employee

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Hello Arch,

We want to make sure you are following the hard reset directions accurately.  We have added those below for your convenience. If this does not correct the issue, the unit does have a one year warranty and would need to be replaced.  Thank you and have a great day!

Batteries:
•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4oF/-20oC) in sensor.
•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.
•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.
•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.
•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.
•Mixing different battery types (brands, old/new, etc.) is not recommended.

Hard reset:
- Bring both units side by side and remove all batteries,
- Place batteries into the outdoor sensor first
- Place batteries into display
- Allow units to sit side by side until they connect.
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Arch Robertson

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i have done all of the above with no success
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AcuRite Rachell, Employee

  • 6411 Posts
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Hello Arch,

We have emailed you at the email address on file regarding the one year warranty.  Thank you and have a great day!