I received a new Acurite Access last week, and after nearly a week of trying, I still can not seem to get it to connect to the network and work. The blue status light is slowly pulsing, and the network status lights on the back of the device are not indicating any network activity (nor is the status light on the router). I have tried multiple ethernet cables and router ports, even swaping the Access out for other devices that are currently working on the network - The issue is not with the ethernet cable or the router. I have also tried cycling the power (from a few seconds to a full day off), as well as resetting the device via the factory reset button. None of these seems to do anything to change the device's status - it will not connect to the internet.