Access reports to Weather Underground, but not to myAcurite.

  • 2
  • Problem
  • Updated 2 weeks ago
My Access quits reporting to myAcurite several times a day. Anywhere from 10 minutes to a couple hours. During these reporting gaps, it continues to report flawlessly to Weather Underground. Something must be seriously wrong with Acurite's servers.
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Gregory DiCarlo

  • 132 Posts
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Posted 3 weeks ago

  • 2
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David Jones

  • 27 Posts
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I will willingly swap your problem for mine. Flawlessly data to to my 5-1 display and Acurite dashboard but can't get it to report to WU no matter what I do.
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AcuRite Rachell, Employee

  • 6145 Posts
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Hello David,
I can see you have been in contact with the AcuRite Support Team regarding this issue and it has been resolved. Please let us know if you have any other questions. Thank you.
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David Jones

  • 27 Posts
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Thank you, all is working well now.
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MountainGuy

  • 25 Posts
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To Gregory.  There are other posts where people are documenting same issue, including me.  Data goes to Weather Underground, but not to MyAcurite.  Or, I should say that it goes sporadically and sometimes incorrectly. 
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AcuRite Rachell, Employee

  • 6127 Posts
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Hello MountainGuy,
I can see on another thread you said you have been up and running for 7 days. Have you gone offline recently? Thank you.
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MountainGuy

  • 25 Posts
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Nope.  Things are good now. It appears that I had to restart my Access to get firmware 047 to update.  Thanks.
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AcuRite Rachell, Employee

  • 6145 Posts
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Hello Gregory,
I can see you have an open case regarding this issue. Please let us know if you have any questions. Thank you.