Access Reporting Inflated Rain Totals

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  • Updated 4 months ago
My Access has been quite accurate and in line with the information presented by the display which came with my 5N1.  But today I noticed that the access had greatly inflated the rain totals.

The total is wrong on both MyAcurite and on WeatherUnderground.  However, it is correct on the display which came with my 5N1.

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Joel Baranick

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Posted 4 months ago

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Bart

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I've been getting incorrect rainfall totals being reported by Access to MyAcuRite and WU, too. Of course, I have heard ZERO from AcuRite about this. I have had zero rain here, but I had 5 separate readings of .56" over a ~24 hour period. All of these false readings were identical...56/100".

So far, the only thing for me to "correct" it was to fully reset the Access (pull power, pull ethernet, remove batteries...wait a few minutes, and replace). Of course, the bad part of doing this is if you've had any legit rain, it will wipe those values out.

So far, I haven't had the false readings since doing this. Only time will tell if these false readings return.

Someone else on here had the same type of problem. They had 1 false reading of a significant amount, but had no rain.

Sounds like a serious issue with Access (among other issues they are having).
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Tom

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I have had on two occasions rain fall reported by the access that was not sown on my 5-1 display . One was 1.93 inches and the one today was .95. First on march 4th now 14th My month totals will be off 2.88 inches plus throws off all the records. They need to fix this and at worst make a easy way to edit the data.
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AcuRite Rachell, Employee

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Hello All,

If you are reading rain when there is none, or more rain then it should read, please power cycle your Access and router. To do this, you will unplug your Ethernet cable from the router then the adapter for the Access, you will also need to remove batteries. After this you can unplug your router. Please leave them unplugged for about 5 minutes. When you plug them back in, plug the router in first and let it completely boot up, then you can plug the Ethernet cable into the router after that the adapter for the Access.  Please let us know if this issue continues after troubleshooting. Thank you.
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Bart

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I had already done all of this one time (after the 5th instance of the false rain readings), and it happened one more time (roughly 24-36 hours later). So, I did the procedure again after the 6th occurrence. The last time I did a full recycle like this was 8 days ago, and it hasn't happened since then. Is this the end of the occurrences? Hard to say. But, so far so good. Still seems a little weird since this has occurred, but AcuRite hasn't done anything directly to resolve it. Makes me wonder when it's going to happen again...or when it might "tack on" rain to an actual rain event, but the values will be incorrect.
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Bart

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Of course I have to ask...just why exactly would it do any good to power cycle the router? Yes, it certainly doesn't "hurt" to do it, but I don't see where that could help the situation. It's not a router problem...it's an Access/firmware problem.

Not to mention this never happened with SmartHub.
(Edited)