Access not functioning properly

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  • Updated 6 days ago
Access not updating to My AcuRite. Noticed it today while trying to check it from work and then also on my phone. Blue light on front is solid, amber light on the back is solid, and there's an occasional flash from the green one on the back. My display inside is working just fine, but no readings online from my access. Also noticed there are no charts available or anything, not sure how long it's been doing this. I usually just look at the display at home, but we had a good storm here today and I was at work, so I was wanting to check on it and was disappointed when it wasn't working.
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Tommy Crenshaw

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Posted 2 months ago

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Tommy Crenshaw

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Still trying to figure out why it's not showing any info on myacurite. When I go to the IP address my router has it assigned, it shows up, shows this atlasapi.myacurite.com as the server name, shows my device ID, shows my 5in1 sensor is connected with Signal of 4 and batteries are good. I don't understand why it isn't being reflected on my acurite and it also isn't reporting according to WU.
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Tommy Crenshaw

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That has worked for the WUnderground, and as of late the Access has been working ok. It still drops signal once in a while, but has been reconnecting on it's own. It wasn't reconnecting before, I had to go in every day or two and manually reset it and power it down, then back on.
Thank You
(Edited)
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AcuRite Rachell, Employee

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Hello Tommy,
How often would you say you are going offline at this time? Does Weather Underground go offline as well?
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Tommy Crenshaw

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well it's gotten a lot better, not sure if it goes offline with WU or not, it seems to be overnight most of the time now. It went offline last night for some reason around 1am EST. At that time of night, there are only a few things online in my house, everyone is asleep and we don't leave computers on, so I'm not sure if it's the whole internet, or just the Access
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AcuRite Rachell, Employee

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Hello Tommy,

We have emailed you at the email address associated with your community forum account. Please check your inbox. Thank you.
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Tommy Crenshaw

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I got it and replied.
Thank You