Access is under-reporting rainfall and wind direction

  • 1
  • Problem
  • Updated 2 months ago
My display unit  & 5 in 1 are accurately reporting 1.25" of rain today, and generally S to SW winds. My dashboard tells me .02" of rain and ESE winds.
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Berdy

  • 3 Posts
  • 2 Reply Likes

Posted 3 months ago

  • 1
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AcuRite Rachell, Employee

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Hello Berdy,

We are very sorry for the delay in response.  I can see on 3/19/18 when this was reported the rain totals had reset at 11:09AM. We started issuing the update last night 4/9/18.  This update will automatically be applied to any connected devices over the next few nights. This update will correct the rain resets that have been occurring on your account. Please let us know if the issue continues or if you have any other questions. Thank you.