I hae no idea what people are talking about Access, i got no e-mail, i got no "snail" mail, i don't even know if i should get one or not, and I feel I am out of the "loop". Currently I don'think i need one or not. I have a 02064M model. I have great strength and it's a look out the window of my room in the apartment complex and on of all things the maintaence shed nice an high and strong! I just feel sad it can't get higher than 25mph or even 33 feet...but it's better than i had all along and at about 15' off the ground and 3 feet off the roof. nothing blocking it at all.