99% humidity readings all the time

  • 1
  • Problem
  • Updated 2 weeks ago
My 5-in-1, that I've had less than a week, shows 99% humidity outdoors all the time. I compare it to other stations in Weather Underground and they are always much less. I took it inside for the hard reset and humidity is fine indoors, but when I bring it outside it shoots back up to 99%. I've had this less than a week.
Photo of sspeed

sspeed

  • 25 Posts
  • 9 Reply Likes
  • disappointed

Posted 7 months ago

  • 1
Photo of AcuRite Jennifer

AcuRite Jennifer

  • 11801 Posts
  • 536 Reply Likes
Hello sspeed,

Please try the troubleshooting steps below:

You want the display and sensor to be at least 3 feet from electronics such as televisions, microwaves, computers & radios. Follow the battery guidelines below:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4oF/-20oC) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

Perform a hard reset:


1.Bring both the sensor and display unit indoors side by side.

2.Remove batteries from the sensor.

3.Remove batteries from the display unit and unplug the AC adapter (if applicable).

4.Wait 2 minutes to ensure any remaining battery power is discharged from both units.

5.Change the A-B-C Channel on both the display and sensor making sure they both match.

6.Reinstall batteries in outdoor sensor first.

7.Reinstall batteries in display unit second.

8.Let the units sit within a couple feet of each other for 30 minutes when comparing for accuracy
* The display should receive the signal within several minutes.

9.After a connection has been established you may place the sensor outdoors.
*If the signal connection fails after the units are separated try a new or different location for the display unit, the sensor or both.


If this does not correct the issue, please reply with the model number of your sensor and where it was purchased. Thank you.
Photo of Paul Mountain

Paul Mountain

  • 1 Post
  • 0 Reply Likes
My sensor is a 5 in1 that I purchased durectly from Acurite.
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6179 Posts
  • 195 Reply Likes
Hello Paul,
We can see you have been in contact with the AcuRite Support Team regarding your 5in1 weather station. Please let us know if you have any questions. Thank you.