9155 bridge wont connect to five in one

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  • Updated 5 months ago
I received my new 9155 bridge, it has connected to my temp and humidity sensor but will not communicate to my fine in one. It sees it, says signal strength is excellent and batteries are good, but says it is offline. I removed the batteries to reset it, and have reset the bridge, but still shows the five in one to be offline. Ideas?
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Steve B

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Posted 5 months ago

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AcuRite Jennifer

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Hello Steve B,

We apologize for the delay in response. We do see that your five in one is transmitting online along with the other sensor. Please let us know if there is anything we can assist you with.
(Edited)
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Steve B

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Thanks - I called technical support, and they were able to resolve the issue. Something about a ghost signal.
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AcuRite Jennifer

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Hello Steve B,

We are happy to hear you were able to get this resolved. Please let us know if there is anything further we can assist you with.