76100m stuck on 32

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  • Updated 2 weeks ago
My 71600M temp is stuck on 32 degrees.
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Nick Peterson

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Posted 1 month ago

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Nick Peterson

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Any help available? The temp is still sitting at 32 degrees. This is a brand new clock, I'd hate to have to return it.

(Edited)
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AcuRite Rachell, Employee

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Hello Nick,
Are you using batteries in the clock for backup? If so, please verify you are using the battery recommendations listed below. Please remove the clock from power for 2 full minutes to let the clock power down completely and connect to power again.  Please let us know if this issue continues. Thank you.

Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.
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Nick Peterson

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Ok, I tried your suggestions but nothing worked. Removed the batteries, unplugged the clock for 2+ minutes. Put in a fresh, new set of Rayovac alkaline batteries and plugged the clock back in. Still no change to the temp. reading. Stuck at 32 degrees.