5 n 1 Model 06014 rain sensor quit aft 3.5 months

  • 1
  • Problem
  • Updated 10 months ago
5 n 1 Model 06014 rain sensor quit aft 3.5 months, this is my second unit, last one lasted a year. Pretty sure I registered this in June 2017, however, I can not access account. I am very disgusted with a product that lasts only 3 months. Please don't ask me if I troubleshooted blah blah blah. Yes I did.
Photo of Carly Jo

Carly Jo

  • 2 Posts
  • 0 Reply Likes

Posted 10 months ago

  • 1
Photo of AcuRite Tori

AcuRite Tori

  • 1368 Posts
  • 50 Reply Likes
Hello Carly Jo,

We do not see a registration under the email that we have on file. Could it be under a different email? Can you please share some additional information on what is not working? It is required that we go through troubleshooting to offer the 1 year warranty. Thank you. We look forward to assisting you.
Photo of Carly Jo

Carly Jo

  • 2 Posts
  • 0 Reply Likes
Could be under j5transport@yahoo.com or vonjohnston@gmail.com, and it just quit measuring rainfall, everything is else works fine. We checked for debris, reset everything, ran a small amount of water after that and still nothing. We have had it since June 2017, so barely 4 months.
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6428 Posts
  • 200 Reply Likes
Hello Carly Jo,

I was not able to locate a registration under these emails.  When you cleaned the sensor of debris, did you open the sensor?  I have added troubleshooting steps to assist you with this.  There usually is something inside the sensor not allowing the unit to register rain.  (9/10 times it is a spider/web, it is recommended to do this outside) Please let us know if you continue to have this issue. Thank you.

Clear Debris & Insects from the Rain Gauge on the 5-in-1 Sensor


  • Items Needed: 5-in-1 sensor, Philips screwdriver, damp cloth, car wax, toothbrush (optional), moth ball (optional)
  1. First, open your 5-in-1 sensor by removing the (4) four screws from the bottom. The screws toward the center of the sensor are for Rain Gauge calibration only. Do not adjust these screws.
  2. After your sensor has been opened, remove any insects, cobwebs, or debris. An old toothbrush can help to clean out the hard-to-reach places.
  3. Use a damp cloth to clean off the rain gauge tipping buckets.
    • Note: The damp cloth should only be used to clean the tipping buckets. Do not use to clean any other internal components.
  4. Place a small amount of car wax on a soft cloth and wipe down the tipping buckets to ensure that rain flows through smoothly.
  5. To further defend against insects crawling into your sensor, you may place a moth ball in the nook, near the tipping buckets (shown in video). Adhere the moth ball to the sensor with a piece of tape.
    • Note: Insect repellant may be used for additional protection, but should not be sprayed on the internal components or into the sensor.
  6. Reassemble the 5-in-1 sensor by replacing the (4) four screws on the bottom of the sensor that were removed earlier.
  7. Clear out any false readings that were taken while you were cleaning your sensor by pressing the CLEAR TODAY button on your 5-in-1 compatible display.