5 in 1 weather station temperature and humidity sensor malfunction

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  • Question
  • Updated 4 months ago
When will the temp and humidity sensor replacements be available? My Temperature and humidity sensor is giving me extremely high temperatures and humidity’s. Thanks.
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Antonio

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Posted 4 months ago

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Bill Martin

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you should first resolve the 5in1's red status signal.  If no transmissions are getting to MyAcurite.com, the last values for any sensors will be from long ago.  Resolve this, then you can start to investigate if sensors are bad or not.
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Antonio

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Thanks Bill. I turned off transmission after the issue so I would not broadcast erroneous information.
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Bill Martin

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Ah.....
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AcuRite Jennifer

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Hello Antonio,

What are the readings you are getting, and what do you think it should be getting? What are you comparing the readings to? Have you checked the fan to make sure that is working correctly in the five in one?



Step 1.
Remove the four outer screws on the bottom of the sensor. Keep the screws for re-assembly.

  • Note: Be careful not to remove or adjust the rain calibration screws located beneath the rain gauge.

Step 2. 
Separate the upper and lower halves of the sensor.

Step 3.
Check the fan for debris, such as insects or spider webs. A gentle puff of air can clear most obstructions safely.

If no debris appears to be blocking the fan, position the top white portion of the sensor (that has the solar panel) in direct, bright sunlight. The fan should power on immediately without any assistance (such as a nudge). Note: Artificial light, such as flashlights, cannot be used as a substitute for actual sunlight. Also, overcast days may not be sunny enough to power on the fan.

Step 4.
To reassemble the sensor, bring the two halves of the sensor back together.

Step 5.
Reinstall the four outer screws to join the upper and lower portions of the sensor together.
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Antonio

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Hi Jennifer, I took down my weather station and took it apart. The model number is VN1TXCA2. The solar cooling fan does work with bright light. The temperature and humidity was -40 to 91 and 0 to 75%. I was taking a looking at the temperature and humidity sensor PSVN4B01 and noticed it was very hot. I put a temperature sensor on the weather sensor and it was above 120°F. The battery died within a month and the previous battery change was over a year ago. My guess is there is a short in the sensor.
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AcuRite Jennifer

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Hello Antonio,

If you are getting a -40 reading please try the hard reset steps below.

You want the display and sensor to be at least 3 feet from electronics such as televisions, microwaves, computers & radios. Follow the battery guidelines below:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4oF/-20oC) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

Perform a hard reset:


1.Bring both the sensor and display unit indoors side by side.

2.Remove batteries from the sensor.

3.Remove batteries from the display unit and unplug the AC adapter (if applicable).

4.Wait 2 minutes to ensure any remaining battery power is discharged from both units.

5.Change the A-B-C Channel on both the display and sensor making sure they both match.

6.Reinstall batteries in outdoor sensor first.

7.Reinstall batteries in display unit second.

8.Let the units sit within a couple feet of each other for 30 minutes when comparing for accuracy
* The display should receive the signal within several minutes.

9.After a connection has been established you may place the sensor outdoors.
*If the signal connection fails after the units are separated try a new or different location for the display unit, the sensor or both.


If this doesn't correct the issue please let us know, and we can initiate a warranty claim on the sensor. We do have a replacement piece that is compatible with your model number sensor. It is currently out of stock and expected to be back in stock early March.  How long have you had your weather station for, and where was it purchased?
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Antonio

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Hi Jennifer, thank you for your reply. I bought my weather station some time in late December of 2016. I’m pretty sure I’m out of warranty. I’m pretty sure I need a new sensor. I hope to buy the atlas weather station when it comes out. Thanks again.
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AcuRite Rachell, Employee

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Hello Antonio,
We apologize for any inconvenience you have experienced. Please let us know if you have any questions. Thank you.
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Antonio

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Thank you Jennifer for your help. It is much appreciated. The outside temperature at the time was about 72 and the humidity was 55. The outdoor temp was at least 20° off and the outside sensor was showing humidity of 98%. I’ll be taking the WeatherStation down over the weekend to take a better look at it.