I believe there may be a "server side" issue with MyAcurite Account. The MyAcurite shows my last update six days ago. That's when I reloaded my computer and the PC connect software. The PC connect software shows "Data Sending" to My Acurite Sharing and Weather Underground. Weather Underground updates every 12 minutes just fine. I have shutdown my PC for two minutes and brought it back up and the "Data Sending" is working, and my device has a strong signal and batteries, but the red bar is beside my device name. Please check my account on the server side to push it through. I tried calling support but there were 33 people ahead of me. Thank you!