5 in 1 (model 01036) stopped transmitting, can not reestablish connection

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  • Updated 2 weeks ago
Last night, my 5 in 1 station abruptly stopped reporting at ~8pm. I got the alert around 10 and started troubleshooting. I confirmed that the Dashboard AND the sensor in my bedroom were both not updating. Signal button was blinking on the display, so I followed the "replace the batteries, reestablish the connection" procedure with the unites next to each other.

This appeared to work and I took the display back to my bedroom, where it has sat for almost 2 years now. The signal looked good, but 5 minutes later, the signal light began blinking again and the display stopped updating. Additionally, my Access received the signal from the sensor and updated on the dashboard online, but then stopped again.

Based on this, I am thinking I might have a sensor issue with the actual weather station. The access and display are in the same locations that they have always been and I can not think of anything "new" we have done to introduce interference. The only real change is that we experienced our first 90 degree day here in the DC area.

Any thoughts on further troubleshooting steps I could try to isolate what the real issue is?
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rpbarnhi

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  • frustrated

Posted 3 weeks ago

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Simon Hales

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I would try changing channel to eliminate an interference problem.
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rpbarnhi

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Good suggestion, but I tried switching from A to C and then when that didn't work, to B. No luck...
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joegr

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You do understand that there is no channel to change?  The frequency is exactly the same for the A, B, or C position.  All that changes are two identity bits in the first byte of the broadcast message. 
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Dale

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rpbarnhi: Hopefully you will have better luck sorting this out than I experienced. A month or two ago, my 01036 periodically stopped sending a signal when the outside temperature dropped to near freezing or lower. I tried all the things you mentioned above including switching from A to C channels.
So far (although the weather has been warmer), I've not experienced the problem since (after switching from A to C).
HOWEVER, although I wrote twice to AcuRite's support about my problem requesting help, I've yet to receive an answer. However, I did received notice from AcuRite that my first inquiry had been removed for some reason or other???? There was no response at all to my second inquiry
Therefore, my response is to move away from AcuRite to another supplier of weather stations. If they can't be bothered with us then apparently they don't need our business.
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joegr

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I think that you may find that the brand new batteries that you put in the outdoor unit are already drained.  You can try another set if you don't mind sacrificing them, to see if it goes another 5 minutes.  One of the failure modes of the 5-N-1 is a high battery drain.  In your case though, it would have to be very high.
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rpbarnhi

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Yeah, I think I might just invest in some better batteries. I did used 2 different sets, but from the same batch. Perhaps they don't have the right amount of "juice" to support signal transmission to the locations I have chosen? Regardless, that is my next step when I get home from work!
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rpbarnhi

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Ok, still no luck. Replaced the batteries again (new ones) and did a factory reset. The signal seems to turn on and off whenever it feels like it. See my wunderground history for today (5/6 and yesterday 5/5). I did nothing with the weather station on either day, but the signal just decides to start and stop whenever!

https://www.wunderground.com/personal-weather-station/dashboard?ID=KVAARLIN134#history
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joegr

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You can try taking it apart and cleaning the electronics with alcohol or zero residue cleaner.  That might resolve it, but the odds are against it.
 
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rpbarnhi

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Ok, update. I called Acurite yesterday and they asked me to walk through the procedures that I had already tried 3 different times, with no success. While on the phone, with the weather station inside, right next to the display, the signal once reset came in strong. However, unlike the other 3 times, the signal held strength and has been working perfectly (knock on wood) for over 12 hours now. I am not sure why it took having someone on the phone to get this to work! I am cautiously optimistic, but all seems to be working properly now!