5 day and 36 hour forecast doesn't display on my dashboard

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  • Question
  • Updated 2 years ago
I have the dropdown choices but neither choice brings up the forecast.  Shouldn't these automatically display once chosen or do I have to turn on the ability somewhere.  Please advise.
Thanks
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RIck

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Posted 2 years ago

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George D. Nincehelser

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It should work automatically.  Do you have your zip code set properly in your account and device profiles? 

The forecasts are simply fetched from forecast.io, I believe based on your zip code.
(Edited)
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RIck

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Thanks.  Zip was in both places but address wasn't in the Device profile (was in account profile).  Adding complete address fixed it.
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AcuRite Jennifer

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Hello Rick,

That is correct. The address that will be used will be the address entered when setting up your device. We are happy to see you got this corrected. Enjoy your day!