5 and 1 sensor infrequent readings to ap on phone.

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  • Problem
  • Updated 2 years ago
  • (Edited)
The 5 and 1 sensor sends infrequent readings to ap on the phone. The batteries are fine. At times it may go hours before ap is update with new readings. Sometimes for example the wind reading is updated and temp may not update until an hour later. The bridge for barometric pressure updates continually.

The interesting part to this issue is the display is updated regularly. Display right now says 57 degrees and ap on phone is 53. Ap on phone is now 2 hrs from last update.
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carl braunegg

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Posted 2 years ago

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AcuRite Crystal

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Hi Carl,

Please log into you www.acu-link.com on your desktop computer and verify that your sensor is updating every 5 minutes on the account.  When opening the app, you may need to refresh the sensor by pressing the refresh button.  If your sensor is not updating every 5 minutes on www.acu-link.com, please contact AcuRite Customer Support at 877-221-1252