10% Discount offered on Website for Signing Up

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  • Problem
  • Updated 2 months ago
Signed up for the offered 10% discount for entering your email and getting on mailing list.  Sent me a code via email.  Entered the code and says "Coupon code xxxxxxxx is invalid."  Tried to call and told it was a 59 minute wait.  Decided to send an email, but no apparent way to do that.  Really?  59 minute wait and no way to email or chat with customer service.  Pretty clear AcuRite does not want to talk with their customers.  Not good.
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LDC

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  • ignored

Posted 2 months ago

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MarceCR

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Hello I tried to buy an Acurite Access ( together with a ground sensor) using my discount code I received through e-mail too. I did the purchase through the company which helps me to buy and bring stuf to my country using my code but last week they noticed me that Acurite has canceled my order. Today my discount code is not valid any more and I may get my money back but I am worried in the future my Smart Hub won't work any more? Prease refer to my purchase soon!!!
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AcuRite Rachell, Employee

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Hello MarceCR,
We are very sorry for any inconvenience you have experienced. We have emailed you at the email address associated with your community forum account. Please check your inbox. Thank you.