09155m

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  • Question
  • Updated 5 months ago
How do I connect my 10 sensors to the new model? I'm using the Hub with no problems now.
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Morgathod

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  • Undecided

Posted 5 months ago

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Mark Radell

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Unfortunately you can't! That's certainly 1 of the big disadvantages of the new Access, is only capable of communicating with 7 devices instead of the 10 that the hub could communicate with. There've been many people have complained about this downgrading of capabilities.
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Morgathod

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How could I connect two of them up to work?
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David Chan

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One setup for 7 sensors and the other for the other 3 sensors.
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Michael B

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(Edited)
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George D. Nincehelser

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FYI, if you're in a situation where you have more sensors than one Access can handle, try calling support and see what they can do for you.
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Thomas Grzywacz

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Not really, I was running 3 smart hubs and called them and they gave me 3 Access hubs @ $39.99 each.
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David Chan

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If you have one smartHUB with 10 sensors, according to the "email" you will able to purchase one Access for $39.99- only.
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Thomas Grzywacz

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But it says if you have more than one smart hub call support for options, which I did and got all 3 for 39.99 each.
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Thomas Grzywacz

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Also the email tells you if you have more than 1 item to order you get the discount on all the items in the order.
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George D. Nincehelser

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Support does have some options to try to help you out.  Like I said earlier, if you're using 10 sensors, which one Access clearly can't support alone, give support a call and see what they can do for you.
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AcuRite Rachell, Employee

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Hello Morgathod,

We have emailed you at the email address associated with your community forum account. Please check your inbox. Thank you.