09150TRX network issues

  • 1
  • Question
  • Updated 2 years ago
Hello.  Well, I didn't realize my system was on the fritz until I looked online.  So, I'm also experiencing issues with my 09150TRX.  My sensor is working and has good batteries and my TRX is connected directly to my router.  I changed the cable and its still not connecting through my router.  The sensor light is solid (blue) which makes sense as the sensor is working.  The network light is also solid (blue) which doesn't make sense since my router is showing not connectivity/activity on the port.  Help from AcuRite would be appreciated.  Thanks
Photo of Ed

Ed

  • 5 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 1
Photo of Ledrak

Ledrak

  • 1538 Posts
  • 350 Reply Likes
Ed has the hub been working since the migration? If it has it sounds like you should power cycle both the hub and your router. Start the router first and let it get up and running before starting the hub. good luck.
Photo of Ed

Ed

  • 5 Posts
  • 0 Reply Likes
No I'm pretty sure it died around the migration but I haven't been paying close attention (not home, lack of time, etc). Power cycled many times to no change
Photo of AcuRite Jennifer

AcuRite Jennifer

  • 11801 Posts
  • 536 Reply Likes
Hello Ed,

We have emailed you at the address on file. Please check your inbox. Thank you.