06058M Slow Clock

  • 1
  • Problem
  • Updated 2 months ago
My new 06058M has been in service for 2 days and the clock advances about 1 hour for about 3 hours of real time.  I have done the factory reset (i.e., accessing the main menu with the gear button, then using the up or down button to navigate to factory reset, and then following the on-screen prompts to perform the reset) multiple times with no success.  Also, the "auto cycle available screens" function runs very slow (e.g., when set to every 15 seconds the screens change slower than once a minute).   Is there a fix for these time-related problems?  Otherwise, how do I do a warranty return? 
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Kirk D. Houser

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Posted 3 months ago

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AcuRite Rachell, Employee

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Hello Kirk,
I can see you are currently in contact with the AcuRite Support Team regarding this issue. Please let us know if you have any other questions. Thank you.