06058 Display loses signal at night

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  • Updated 2 months ago
Hello,

As of late, my 06058 Display loses signal at around 5 or 6pm. We didn't do anything new or change the location. We recently updated to the Acurite Access and have the 06014 sensor. We had this for eight months and this is the first time we encountered this problem. Always it has five bars and it is about sixty feet away from the sensor. The house is a hurricane ready house with six inch thick concrete walls and have hurricane windows. Like I said, we never had this issue, but the last two days at night, the signal has no bars and at around 8am the display was functioning normal (max bars and updating quick). Please help.

Thank you,

Eric 
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Eric Erbs

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Posted 3 months ago

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George D. Nincehelser

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I can't think of any reason it should be losing signal at night unless some electrical device is turning on and creating interference.

Some things like LED or florescent lighting being turned on in the evening might cause the noise.  It could also be amateur radio transmissions (433MHz is in a frequency range allocated to amateur radio operators).
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Eric Erbs

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Okay, thank you. I will try turning on the lights and see if it loses signal.
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Drew Shock

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Steve I notice my signals many nights get sketchy from about midnight till 4 or 5 in the morning. My display seems fine but my smarHUB and Access both degrade at those times some nights. I can't figure out why. Both the Access and the smartHUB are very sensitive to their location in relation to the sensor(s) if they are more than 30 to 50 feet apart. You have to test them by raising and lowering them and moving them left or right on your desk or table. Both the smartHUB and the Access in my experience don't do well with sensors over 30ft away without a lot of tinkering to find the optimum spot for them.
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Eric Erbs

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But what I cannot understand is that when I first had this issue, it was for three straight nights and it was the first time it ever happened. Now, two nights ago, it happened again and was fine last night. The issue is not from our house, because we did not change or do anything different, so apparently it's my neighbors. This should not be happening.
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Drew Shock

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Mines like that too. Some nights it works pretty good. Why it degrades mostly at night I don't know. But here is what helped mine. I raised my smartHUB about 18" off my desk and kept trying different angles until I found the most reliable position. The Access has the same problem. I had to raise it off my desk also. I noticed any sensor more than 30ft away that has to go through roof or walls will be weak. Thus raising the Access as high as possible helps.

Sometimes I check my Access after midnight and I notice the signal will all the sudden be weak for my sensor 50 feet away. During the day it rarely happens. So if your Access has anything less than 4 bars during the day when the night fade comes, it may not update, sometimes for hours. If the signal is strong it will be able to better survive the signal degrade at night.

I found the best way to determine how strong your signal to your sensor really is is to replace the Access with a smartHUB (if you have one) and check the ip splash page for signal strength. In my findings, the Access signal strength almost all ways shows 4 bars even when the signal is a little weak. The smartHUB more accurately shows the true signal strength.  Make sure with the smart hub your sensor is showing no less that 2 bars or it may fade also.

My Access has only missed about 6 updates per day since I raised it up about a week ago and has mostly survived the night time fade.

Conclusion: Other than the battery back-up (which people have had issue with also), the Access in my opinion, is no better than the smartHUB. It may be worth the 39.99 + shipping, but at full price ($129.99) why not try a brand new station from another company for just a few dollars more.
(Edited)
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Eric Erbs

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This has gone for too long. Now for the past week, it has been off more than it is on (no signal). I have tried everything and it still has the same problem. Ever since the upgrade from the smarthub to the acurite access, I have had problems. Either i'm going to return the acurite access or send my display to get it fixed.
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George D. Nincehelser

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Your display and Access/SmartHUB do not communicate with each other in any way.
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Eric Erbs

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With the smarthub, I never had a problem. With the Acurite Access, I had no problems until a month later. And as of late, it is getting worse and like I said, most of the time no signal and for a short time, have signal.
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George D. Nincehelser

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Your Access/SmartHUB has nothing to do with your display.  They do not interact in any way.
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Eric Erbs

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So do you think my display is damaged? I've had it for just a year! Sometimes I unplug it and plug it back in and the signal comes back. And what a new issue is, the temperature reading is replaced with dashes, but that happened once when the display was out for two days. Thank you George.
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George D. Nincehelser

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Possibly, especially if your Access is working normally.

If you are having a problem with both devices, it is likely due to a noise source, like a lighting system or local ham radio communications.  There are many things that can start creating noise around that frequency.