06056M Losing Signal

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  • Updated 2 months ago
My Access is not receiving the signal from my 5 in 1. Before I get into my problem does the Access receive from the 5 in 1 or the display? My display shows a strong signal but on Myacurite the 5 in 1 says weak signal. I have the display right next to the Access. All my other sensors around the house are showing a very strong signal.Thanks for any help.
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Jim Bova

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Posted 3 months ago

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AcuRite Rachell, Employee

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Hello Jim,
We apologize for the delay in response. The Access will only receive signal from your sensors. The display and Access are both receivers and will not connect.  I can see you are currently updating with an Excellent signal strength on your 5in1 sensor. Please let us know if you have any other questions. Thank you.
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Dana Woods

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I am having a similar problem. New Access device. PC display reports 5 in 1 just fine, the MyAcuRite app does not.