06016M Dispaly Weather Ticker not working

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  • Updated 5 months ago
received and set up my 06016M display on12/30/17. Unit is powered by household electric. Had fresh batteries installed. The weather ticker has been functional since the 12/30/17 start up. On 1/11/18 the weather ticker now only shows a series of filled boxes that are stationary. NO weather ticker messages are displayed. To the extreme left side of the weather ticker display on the top left hand corner there is a check mark and below the check mark (bottom left corner)  there is an X. I had an electrical power failure so the display should have been powered by the 6 AA batteries installed on 12/30/17. What is the fix for the weather ticker not functioning when the rest of the data is being displayed on the display screen?
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Charlie

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Posted 5 months ago

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Valenda Lea

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The exact same thing happened to my unit! I assumed that it was just me.
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AcuRite Jennifer

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Hello Charlie & Valenda,

We would recommend doing a factory reset. Please try the steps below:

To do a factory reset: (THIS WILL CLEAR ALL OF YOUR HISTORY AND YOUR SETTINGS)

Please verify that you are using a name brand (Rayovac or Energizer) standardalkaline batteries in the display unit. We do not recommend using anything thatis heavy duty, rechargeable, store brand or Lithium inside of the display.

- Remove all power, AC adapter and batteries, from the display unit.
- Press and hold down the pin hole reset button, located in the batterycompartment, for 20 seconds.
- Plug back into AC power and insert recommended batteries.
- Press and hold down the pin hole reset button for an additional 20seconds.
- Verify that the unit has powered on and once connection has been made,attempt to set time and date.