06006 Randomly Losing Connection With Outdoor Weather Station

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I purchased the color display version (Version 2) from the Amazon.ca website a few weeks ago.  I upgraded to the twin solar panel anemometer head.  The unit has worked fine for the last several weeks, but yesterday it started randomly losing connection with the outdoor weather station sender.  The display unit is about 20 to 25 feet from the outdoor weather station.  There are low e-argon windows in the house.  It is strange because I happened to be watching the display unit  when the 4 bars started to disappear one by one.  Then after about three to five minutes, all four bars instantly appeared and the display was receiving the outside weather information again.  No electronics were in operation, except a computer in a room not in the path of the signal.

Is this normal for this unit?  The batteries are new high quality Duracell Quantum AA batteries.  It almost looked like the unit was doing a controlled shutdown to have a rest.

I am very pleased with the unit otherwise, and in fact, people visiting who have seen the unit, are going to purchase one.  It is a much better device than my previous Oregon Scientific and LaCrosse units.

Any advice to help me troubleshoot this issue would be appreciated.  I have not done the entire "cold restart" thing because the unit seems to recover itself after three to five minutes.

Thank you and have a great day.

Regards,
-Phil
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Philip Campbell

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Posted 6 months ago

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Philip Campbell

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I have been pondering this issue.  It has been cold here (well below zero degrees F) and there have been some serious wind chill values.

Is it possible that the batteries in the sending weather station outside are getting so cold that they need to "take a rest" to recover voltage and so stop the outside weather station from transmitting for a few minutes?

Thank you and have a great day.

Regards,
-Phil

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AcuRite Jennifer

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Hello Philip,

It sounds like what is occurring is the Low E windows are interfering with the connection between the display and sensor. We would recommend relocating the display and sensor to see if once it is relocated it is able to maintain a connection. You can also try to move both products in the house at the same distance away as it would be outside to see if it maintains the connection. This will help determine if the issue is interference.
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Philip Campbell

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Jennifer:

Thank you for your response.  There is only one e-argon window in the transmission path from the outdoor weather station to the inside display station.

What is confusing is why the units are randomly losing their connection and then reconnecting within five minutes.  If there was interference in the transmission path, it should be constant, should it not?

Can you explain what is happening? I really do not want to relocate the units because there is nowhere in the house where there will not be one or more an e-argon windows in the transmission path.

If this is such a significant issue, why does your site not warn against purchasing Acurite units when e-argon windows are installed?

I have never had any such issues with previous weather stations purchased from other companies.

So, I am mystified.  I would really like to understand what is happening and how to mitigate it.

Thank you and have a great day.

Regards,
-Phil
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MontanaPhil

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Philip ( and Jennifer) I offer the following info for your consideration: I own the 5-in-1 06014M sensor and  06037M display,and use an always-on laptop hardwired to network. The system has been in use since fall 2016. I follow this forum as time permits, and am posting here as this is a current question concerning unexplained loss of signal. The standard (and very correct) causes have been addressed many times before, so I won't repeat them. I will say that my units operate flawlessly in close proximity to another brand of wireless weather equipment, a wireless router, a wireless outdoor signal repeater (not part of weather station), 3 wireless weathercams, a wireless printer, another wireless router, and 2 lines of wireless phones. Never has this configuration caused a loss of signal. Extreme weather, from -18 to +105 F has not caused any problems. And this is thru low-e glass as well (just under 100 ft. sensor to display) There are a few things that WILL cause loss of packets, that I have observed multiple times. Christmas lights that are malfunctioning, especially those with patterns that are electronically controlled, will cause problems. CFL lights used outdoors when not rated for that purpose will cause problems as they attempt to fire up. Extension cords plugged into GFCI exterior outlets will cause problems if exposed to dampness, but not enough moisture to actually trip outlet off. Snow blown over an older GFCI outlet without a cover will do it too as snow melts. All of this will be different for different installations and home wiring layout, but I absolutely stand by the above statements in MY installation. 60 hz powerline frequency is a long way from 433 mhz, but the harmonics from the above malfunctions may be a possible cause for some unresolved issues. Happy New Year to all, Montanaphil 
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Philip Campbell

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MontanaPhil:

Thank you for your comprehensive reply.  I don't think that the issues that you mentioned are applicable to my situation.

I was also examining the signal path.  If the signal goes in a straight line from the weather station outside to the display station inside, the signal would not pass through an e-argon window.  It would pass through the exterior wall about two or three feet from the window.  The house has vinyl siding, so that should not be an issue (metal siding).

I did recently install a steel roof on the house, about the time the random disconnections and reconnections started occurring, but the steel roof is well above the outside and inside weather station components and not in the signal path.  What makes me wonder if this might be the source of the problem was that when the steel roof was being installed, at one point the contractor left a bag of the roofing screws directly underneath the weather station, just inches from the bottom of it, and the display station lost all signal.  As soon as I placed the bag of screws away from the outside weather station, signal was regained.

I really would like to find a definitive answer to this so I can correct this nuisance issue.

Thank you and have a great day, and Happy New Year to you too, MontanaPhil.

Regards,
-Phil
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AcuRite Jennifer

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Hello Philip,

Unfortunately there is no way for us to definitively say what is causing the issue. You would have do it by trial and error which would require moving the weather station around to find the best location with as few interruptions as possible. There are other things that can reduce the range of the weather station. The metal roof could be playing a part in this.

Glass Decrease up to 15%

Plastic Decrease up to 15%

Brick Decrease up to 40%

Wood Decrease up to 40%

Concrete Decrease up to 80%

Metal Decrease up to 100%
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Philip Campbell

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Jennifer:

Thank you for your response.  At present, I am happy with the location of both units.  The problem is random and intermittent and corrects itself in less than five minutes.

I am happy to understand that such behavior is not unknown and signal strength is compromised by the materials that it is passing through.  So it would seem that this is a known issue, that can only be solved by mounting the units with minimal possible material intervening.

So I think that I will live with it.  If the situation should deteriorate, I will take your advice and move one or both units to optimize the signal path.

Thank you for taking the time to respond.  Have a great day.

Regards,
-Phil
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AcuRite Jennifer

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Hello Philip,

You are welcome. Please reach out to us should there be anything further we can assist you with. Enjoy your day!