02099 indoor temperature wrong

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  • Updated 5 months ago
Inaccurate indoor temp reading even after factory reset. Tried everything. Using ac adapter. All batteries are kirkland AAA. Outdoor temperature is accurate. Not sure whag else to do
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Justin

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Posted 5 months ago

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AcuRite Rachell, Employee

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Hello Justin,
What is your indoor reading and what are you comparing it to? The accuracy rating is +/-2° and 5% per unit. When your sensor and display are sitting side by side you should be reading within 4° of each other. If your units are reading outside of the accuracy range on the indoor temperature, please verify you are using the battery recommendations and try the troubleshooting steps listed below. Thank you.


Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.



To do a pinhole reset: (THIS WILL CLEAR ALL OF YOUR HISTORY AND YOUR SETTINGS)

Please verify that you are using a name brand (Rayovac or Energizer) standard alkaline batteries in the display unit. We do not recommend using anything that is heavy duty, rechargeable, store brand or Lithium inside of the display.

- Remove all power, AC adapter and batteries from the display unit.
- Press and hold down the pin hole reset button, located in the battery compartment, for 20 seconds.
- Plug back into AC power and insert recommended batteries.
- Press and hold down the pin hole reset button for an additional 20 seconds.
- Verify that the unit has powered on and once connection has been made, attempt to set time and date.

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Justin

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Thank you for thre reply.

I have tried all the recommended solutions but it still reads 60 Celsius. It doesnt go up nor down. It was the reading when first plugged it in with the ac adapter and when on batteries only.
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Randy Champion

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I have the same problem....  I just received the 5-in-1 weather sensor last week, put it up yesterday and everything seems fine except the indoor reading is 158 degrees and 98% humidity.  I live in California and it's pretty calm here.  Outside is about 50 degrees and 80% humidity due to fog.  I have brand new Duracell batteries in my sensor and it is plugged in with adapter.  I tried reset mentioned above with no luck.  

Randy
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Randy Champion

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Sorry, my model is 06022
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Randy Champion

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It says this site is monitored by AcuRite and I have not received a reply by them.  This is very frustrating!  My indoor temp still shows 158 degrees and 99% humidity inside too.  Outside seems fine.  I just bought this thing and it has only been up a week.  
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AcuRite Rachell, Employee

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Hello Randy,
We are very sorry for the delay in response. This is our busiest time of year and we are a bit behind on our forum posts.  We have emailed you at the email address your forum account is connected to. Please check your inbox. Thank you.
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Justin

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Well. It took them over a week to answer my initial comment. Ive replied to their last obe 6 days ago. We'll see what happens next. Im guessing theres probably one person who answers these...and im guessing that alot of people are throwing issues at them. Im just being patient.
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AcuRite Rachell, Employee

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Hello Justin,
We do appreciate your patience. We have emailed you at the email address regarding your one year warranty. Please check your inbox associated with your community forum account. Thank you.