02064C

  • 1
  • Problem
  • Updated 2 years ago
backlight won't stay on and display only reads > Heat Index <
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Aaron Hebb

  • 1 Post
  • 0 Reply Likes
  • Frustrated

Posted 2 years ago

  • 1
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AcuRite Crystal

  • 2000 Posts
  • 111 Reply Likes
Hi Aaron,

Please ensure that the AC Adapter is fully plugged into the back of the display unit, you may also want to try plugging it into a different wall outlet on a different wall as well.  If this does not work, please press and hold the CLEAR RECORD/RESET button in the battery compartment of the display for 20 seconds.  This will clear all previous history and do a factory reset on the unit.  If this does not resolve the backlight issue, please call us at 877-221-1252.
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Bob

  • 8 Posts
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Same thing happening here, reset did not fix the problem. The station is only a few days old. Bought the 02064P bundle with the 06039M display.
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AcuRite Jennifer

  • 11801 Posts
  • 536 Reply Likes

Hi Bob.

If you have tried the steps mentioned by Crystal, and it did not correct the problem. Please contact AcuRite customer support at 877-221-1252.