01538 freezes up

  • 1
  • Question
  • Updated 1 month ago
  • (Edited)
The system monitor works fine for 1-minute, then it locks up and won't do anything.  I mean nothing, none of the buttons respond.  I reboot it, unplug and take the batteries out, it starts up and works fine, then it freezes up again in 1-minute. I have done this 6 times and it still freezes up.  I have pressed the reset button and it still does the same thing.  It displays fine for 1-minute, then it just locks up.
Photo of Mark

Mark

  • 2 Posts
  • 0 Reply Likes
  • I am taking the silly thing back to Home Depot. It is not worth the effort.

Posted 2 months ago

  • 1
Photo of Scott Ames

Scott Ames

  • 2 Posts
  • 0 Reply Likes
Similar issue with mine, just not as often as you. I have the same model, only 2 weeks old. Completely locks up, can't even adjust display brightness. Have to pull power and batteries to unfreeze it and then I lose all my data.
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6236 Posts
  • 197 Reply Likes
Hello Scott,
We did respond to you on another thread:
The following instructions should help resolve any issues you are having with your display.

To do a pinhole reset: (THIS WILL CLEAR ALL OF YOUR HISTORY AND YOUR SETTINGS)

Please verify that you are using a name brand (Rayovac or Energizer) standard alkaline batteries in the display unit. We do not recommend using anything that is heavy duty, rechargeable, store brand or Lithium inside of the display.

- Remove all power, AC adapter and batteries from the display unit.
- Press and hold down the pin hole reset button, located in the battery compartment, for 20 seconds.
- Plug back into AC power and insert recommended batteries.
- Press and hold down the pin hole reset button for an additional 20 seconds.
- Verify that the unit has powered on and once connection has been made, attempt to set time and date.
Photo of Mark

Mark

  • 2 Posts
  • 0 Reply Likes
I took it back I don’t need the frustration. Acurite was no help. Never again
Photo of AcuRite Rachell

AcuRite Rachell, Employee

  • 6236 Posts
  • 197 Reply Likes
Hello Mark,
We are very sorry for any inconvenience you have experienced. We are sorry to hear you have returned your unit. We are happy to assist you if you have any questions. Thank you.