01536m - Sensor not reporting exterior temperature

  • 1
  • Problem
  • Updated 3 months ago
Outdoor temperature always reading -40. Have brought sensor inside and attempted to resync. Changed batteries. Returned unit outside. Brought back in to resync again. Nothing works to change it.
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James Lane

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  • frustrated and disappointed

Posted 4 months ago

  • 1
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Ledrak

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James do all the other reading (rain, wind speed and direction)  work?  I'm guessing the temp  sensor went bad, depending which 5 in 1 you have you may be able to change that sensor    https://www.acurite.com/temperature-and-humidity-sensor-replacement-for-5-in-1-weather-sensors.html
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John Kanellos

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Mine is the same..  Flipping junk units.  
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AcuRite Rachell, Employee

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Hello James,
We understand you have done some troubleshooting already. We need to make sure all steps have been exhausted. Please verify you are using the battery recommendations and try the troubleshooting steps listed below. If this does not correct the issue, please provide us with the model number listed on the sensor. We will be able to tell you if the sensor itself needs to be replaced or if you are compatible with the replacement temperature and humidity board. When and where was this purchased?  Thank you.




Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

Hard reset:



- Bring both units side by side and remove all batteries, unplug display if it has an ac adapter



- Change the ABC Switch to a different setting and ensure that both are on the same setting. example - If on A, move both to C



- Place batteries into the outdoor sensor first



- Place batteries into display



- Allow units to sit side by side until they connect.