01512A1 display losing numbers

  • 1
  • Problem
  • Updated 2 years ago
Just got this for christmas.  The indoor humidity display is disappearing.  The other numbers are strong.  I took out the batteries and unplugged to unit.  Still an issue.
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Todd Sampsel

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Posted 2 years ago

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AcuRite Rachell, Employee

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Hello Todd,

Please factory reset your display unit. To do so you need to press and hold the reset button down for 10-12 seconds or until the display completely clears. Please verify the batteries you are using follow the recommendations listed below. Let us know if the issue continues.  Thank you and have a great day!

Batteries:



•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4oF/-20oC) in sensor.


•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.


•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

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Todd Sampsel

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I've already done that based on suggestions in the forum. No joy.
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AcuRite Jennifer

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Hello Todd,

We have emailed you at the address on file to start a warranty claim. Thank you.