01075RM

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  • Updated 1 year ago
The display for my 01075RM unit does not work properly.  The section that displays the rain amount does not display correctly unless I press down on the edge of the display quite a bit.  It is like the LCD in the display is not installed correctly.

 tried calling about it but I get a message about an internal company reason that you can't answer the phone during normal operating hours.  
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Paul Wielard

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Posted 1 year ago

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AcuRite Jennifer

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Hello Paul,

We are sorry you were not able to reach us. We would be happy to assist you with some troubleshooting steps. If the steps below do not correct the problem, then we will start a warranty claim on your display.



To do a factory reset: (THIS WILL CLEAR ALL OF YOURHISTORY AND YOUR SETTINGS)

Please verify that you are using a name brand (Rayovac or Energizer) standardalkaline batteries in the display unit. We do not recommend using anything thatis heavy duty, rechargeable, store brand or Lithium inside of the display.

- Remove all power, AC adapter and batteries, from the display unit.
- Press and hold down the pin hole reset button, located in the batterycompartment, for 20 seconds.
- Plug back into AC power and insert recommended batteries.
- Press and hold down the pin hole reset button for an additional 20seconds.
- Verify that the unit has powered on and once connection has been made,attempt to set time and date.