00621w2 doesn't show out door tempature

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  • Updated 8 months ago
00621w2 doesn't shoe outdoor temperature the light is on the sensor
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John D Symmank

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Posted 8 months ago

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Ledrak

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John you say the light on the sensor is on, that's not good it should blink on every 15 to 30 seconds. Try resetting the sensor by removing the batteries for several minutes and see if that corrects it.  Also make sure you are using the recommended batteries.
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AcuRite Jennifer

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Hello John,



We would recommend a hard reset. Please follow the steps below:

You want the display and sensor to be at least 3 feet from electronics such as televisions, microwaves, computers & radios. Follow the battery guidelines below:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4oF/-20oC) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.



Perform a hard reset:
1.Bring both the sensor and display unit indoors and remove batteries from each.
2. Leave the batteries out for at least 2 minutes.
3. After the 2 minutes put the batteries in the outdoor sensor only. Look for the red light on the sensor to flash.
4. Reinstall batteries in the display.
5. Give it a couple of minutes and the outdoor temperature should display.
Once the temperature displays you can put the sensor back outside.