00384M display has dimmed quite a bit

  • 1
  • Problem
  • Updated 5 months ago
The display has dimmed overtime. It does not matter if the auto dim feature is on or not. Tapping the button on top of the unit changes display brightness to barely visible. I have checked the power supply and is putting out 5 volts as per spec. Is there a way of adjusting it inside the unit?
Photo of larry

larry

  • 1 Post
  • 0 Reply Likes

Posted 6 months ago

  • 1
Photo of AcuRite Jennifer

AcuRite Jennifer

  • 11801 Posts
  • 536 Reply Likes
Hello Larry,

Please try a factory reset on the display. If this doesn't correct the issue we can initiate a warranty claim on the display as we do have a 1 year warranty on our products.



To do a factoryreset: (THIS WILL CLEAR ALL OF YOUR HISTORY AND YOUR SETTINGS)

Please verify that you are using a name brand (Rayovac or Energizer) standardalkaline batteries in the display unit. We do not recommend using anything thatis heavy duty, rechargeable, store brand or Lithium inside of the display.

- Remove all power, AC adapter and batteries, from the display unit.
- Press and hold down the pin hole reset button, located in the batterycompartment, for 20 seconds.
- Plug back into AC power and insert recommended batteries.
- Press and hold down the pin hole reset button for an additional 20seconds.
- Verify that the unit has powered on and once connection has been made,attempt to set time and date.