"Low Battery Signal" causes display unit to freeze

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  • Updated 2 months ago
I have display unit model # 06046M which was also recently replaced by acurite due to needing to continually reset the unit (thus losing all saved data). I tried to now run the unit with NO batteries in it. The unit had been working fine and we have had no power outages. For some reason all of a sudden the low battery has shown up on the display unit causing the unit to stop displaying any data. (I have a second display unit which this has not occurred. It is working fine and displays all data). The display unit which is not displaying any information is not completely "frozen" as the time and dew point/wind chill remains on screen and changes fine. However, there is no temperature or wind speed/direction showing up. Is there a reason for this? The original display unit I got was replaced because of this issue and yet here we are again.
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Glen

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Posted 3 months ago

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AcuRite Rachell, Employee

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Hello Glen,
Please verify you are using the battery recommendations and try the troubleshooting steps listed below. Please let us know if this issue continues. Thank you.

Batteries:

•Verify you are using fresh alkaline batteries or lithium batteries (when temperature is below -4°F/-20°C) in sensor.

•Quality brand batteries are recommended, including Duracell, Rayovac, Energizer, or Kirkland.

•Verify batteries are fresh. The battery expiration date should be at least 6 years out. Batteries can lose 3% power or more every year in storage.

•Heavy duty, extra strength or generic / store brand batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the way these types of batteries disperse power. Each battery should not exceed 1.6 volts.

•Rechargeable batteries are not recommended for use with AcuRite products because they may cause performance irregularities due to the voltage instability of these types of batteries.

•Mixing different battery types (brands, old/new, etc.) is not recommended.

Hard reset:
- Bring both units side by side and remove all batteries, unplug display if it has an ac adapter
- Change the ABC Switch to a different setting and ensure that both are on the same setting. example - If on A, move both to C
- Place batteries into the outdoor sensor first
- Place batteries into display
- Allow units to sit side by side until they connect.