Conversations

Photo of Ryan Budney
change sensor order in my acurite dashboard
I'd like to change the order sensor information is displayed in, in the dashboard of the My Acurite web app.   Could this feature be incl...
  • 2 me toos
  • 3 replies
  • Idea
Photo of Ryan Ngo
Adding sensors from old smart hub to AcuRite Access
I have 10 sensors with different names in multiple rooms. However when I tried to add the sensors to the new Acurite access, the new hub ...
  • 1 me too
  • 6 replies
  • Question
Photo of Mark
What to do with a retired SmartHub (Acu-Link) after updating to the Access?
I just updated my network bridge from a perfectly good SmartHub to the newer Access. Is there any good use for the old retired SmartHub (...
  • 1 me too
  • 4 replies
  • Question
Photo of EddieDee
Acurite Access: Device must be connected and reporting data to claim it.
OK, before anyone decides to give ignorant answers, I've already done all the troubleshooting I can. The unit *IS* connected to the inter...
  • 1 me too
  • 4 replies
  • Problem
Photo of nelsonjmark
Dysfunctional website and miserable customer service
You guys present the most appallingly user-unfriendly presence I have encountered in many years.  I am a previous customer trying to mak...
  • 1 me too
  • 2 replies
  • Problem
Photo of Stick
Installing my new Access hub experience
Thought I would share my experience with the NEW Access hub.  I wanted to just install the new hub first as a “new connection” to make su...
  • 1 me too
  • 2 replies
  • Problem
Photo of John McGaughey
how do i connect a soil temp and humidity sensor to my smart hub?
trying to connect soil temp/humidity sensor
  • 1 me too
  • 3 replies
  • Question
Photo of Stick
Dark Sky Weather not reporting current conditions correctly
Lately the Dark Sky Weather not reporting current conditions correctly.  Yesterday was sunny all day long and they showed heavy snow ??? ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Jim Laursen
Weather Underground
Anyone else having issues with Weather Underground not being able to view your own stations
  • 1 me too
  • 9 replies
  • Problem
Photo of Christina Dodkin
Inaccurate weather prediction/condition
We have an Accurite Model 02099CCDI. Temperature in and out is fine, but the weather prediction/status is usually wrong. For instance it ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Jim Boyd
No Tracking information for order 100319548
 My wife ordered an AcuRiteAccess for me on Feb, 14th. We have no idea what the status of this order is. So how about someone do their jo...
  • 1 me too
  • 5 replies
  • Problem
Photo of Gary Czecholinski
Both of my devices show offline on my dashboard and on the app
Both of my devices show offline on my dashboard and on the app and hasnt been updated since 5:40 am. I have not received any alerts and m...
  • 7 me toos
  • 18 replies
  • Question