AcuRite Offers a Formal Apology

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Please be assured that AcuRite is fully aware of the issues with the USB software for models 1025, 1035, and 1525 and it’s compatibility with certain computer operating systems. We have been diligently working on a solution. The current update being tested shows promise and we hope to release it shortly, but we can’t guarantee how long it will be.

We regret any inconvenience this has caused. We hope you choose to keep your product and allow us to fix the problem. However, if you prefer not to keep the product, please contact our customer support to discuss your options: info@chaney-inst.com or Toll Free: (877) 221-1252.

Sincerely,
~The AcuRite Team~